Your resume is your
ambassador to the work world. It functions for you 24 hours a day,
opening doors to opportunities you didn't even know existed. But not all
resumes are alike or are used alike today with all the electronic means
available to reach your potential employer. Here are the most important
issues to consider as you prepare your resume to represent you in the
marketplace:
- Write your resume in your own words.
It may be challenging - especially if writing ranks among your least
favored activities - but if you write your own resume and don't hand
it off to someone else you'll be able to be sharp in your interview.
No embarrassment not knowing what the resume expert meant when he
wrote that smart phrase on your resume! If you do hire an expert to
help you, work closely with that person to be sure your resume
realistically reflects your abilities and your vocabulary.
- Put your best foot forward. People
remember what they see first and last, so place your least important
information in the middle. Have an objective or a key word summary
or both in the beginning of your resume and end your document with
strong content - such as your educational background.
- Tell war stories. Make a list of all
the work or volunteer experiences you have had that support your
candidacy for the job. Select the best ones and write them so that
they show what Problems you've solved, Actions you've taken to do
this, and the bottom line Results you've achieved. For example:
- Managed the design, equipment
selection, installation, and start-up of a four-aisle,
man-aboard storage and order-picking system 35 feet high and 120
feet long, handling 6,000 items. Project was completed on time
within the $400,000 budget.
- Use resume etiquette. The word
resume does not belong any place on the document. Never use
"I" to start out a sentence. The language of your resume
should be specific, clear, succinct, positive, and exciting. Make it
easy for someone to contact you. Of course references are available.
Don't use valuable resume real estate to say this.
- Know what format to use. The two
most commonly used and accepted resume formats are the chronological
and the functional. Often elements of both are combined. A
chronological resume is most widely used and preferred by recruiters
and interviewers. It is good for someone with a consistent work
history. A functional resume focuses attention on your
accomplishments and is often used more successfully if you are
trying to change careers or industries or to downplay gaps in your
career.
- Tell the truth. If you lie about
your education, job experience or any other element of your work
history, you will probably live to regret it. True stories abound of
professionals receiving awards, only to have their careers ruined
when research revealed that portions of their resumes were
fabricated. On the other hand, if a job title you had does not
adequately reflect the work you really did, clarify it.
"Clerical Assistant" does not tell the scope of
responsibilities as well as "Meeting Planning
Coordinator."
- Know your audience. Your resume and
every interaction in your job search should answer the question to
the employer - "Why should I hire you?" Communicate the
information necessary to evaluate your ability to do the job. Use
language that is appropriate to the industry or field, but be aware
that extreme jargon may not speak to those who are intermediaries
between you and the ultimate hiring manager.
- Get some objective feedback. Have
others who have not worked as closely with the resume as you have
read it for accuracy and typographical errors before you submit it.
Ask questions about whether the resume communicates what you
intended. Does your resume support your claim of being qualified for
the job? Does it address the requirements of a specific job
description you're after? Does it need to be modified to fit the
situation exactly?
- Know your parts of speech. Action
verbs are the bedrock of good writing. Use them liberally throughout
your resume to communicate your accomplishments: Developed,
streamlined, pioneered, implemented, produced - use your word
processor's thesaurus to identify alternatives so that you don't
need to repeat yourself. Key words are nouns demonstrating essential
skills that are most effective for electronic formats, scanned by
computers who are the first line screeners: Operations manager,
project planning, data analysis. Use a KeyWord Summary at the top of
your resume, choosing the top 20 or 30 words that represent your
abilities.
- Hit the highlights. Remember that
your resume is only one element of your job search strategy. It's
important and needs to get you in the door, yet cover letters, email
and fax communications and telephone interactions will extend the
conversation and add further evidence of your ability to do the job.
Be prepared to give more detail later. Think of your resume as your
personal brochure.
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Expect the
Unexpected
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| If you’re preparing
to be interviewed for a job, you must expect the unexpected. Gone
are the days when a single interviewer asked questions that simply
expanded on your resume. Today, you might find yourself in an
interview with employees you’d work with if hired. An
interviewer may hand you a sheet of paper and ask you to write
down the reasons you should be offered the available job, or you
could find yourself, along with other applicants, being asked to
solve a problem collectively.
Put Your Best Foot
Forward
Regardless of the format, expect
team interviews to be challenging. The initial exchanges with the
interview team are the most difficult. At this point, you and your
interviewers are evaluating each other. Those first few minutes
could be the most critical, since strong impressions can be formed
in the first few seconds. For this reason, realize the importance
of external items and mannerisms. How you enter the room, your
clothes and accessories, the way you shake hands, your voice --
all create an impression. If it’s unfavorable, you’ll spend
the rest of the interview trying to improve it. If you make a good
first impression, strive to make it better during the meeting.
As a candidate, your goal is to
find out if the company’s environment parallels your interests
and values. Your prospective employer is trying to decide if your
personality and background fit its culture.
Essential Tactics
Team interviews are more
challenging than traditional encounters. But when handled well,
you can show several people at once that you have the right stuff.
Since you may not be told in advance that you’ll be interviewed
by a team, be prepared for this possibility. Welcome the
visibility you’ll gain when an audience watches you think on
your feet in response to fast-paced questions. Remember, your
interviewers understand how formidable non-traditional interviews
can be and want you to succeed.
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The following tips can improve your
encounters with teams.
- Vary your answers.
If you’re called back to
interview with different interviewers, find ways to make the same
information sound different. Don’t describe the same project you
managed to all five interviewers. Instead, describe a different
project in each of the successive interviews.
- Activate your interpersonal
antennae.
As quickly as possible, try to read
the various personality types and adjust to them.
- Expect to feel
additional stress.
You’ll have less time to frame your answers than during
traditional interviews, when the interviewer might take notes before
asking another question. But with several people doing the
questioning, you don’t have this luxury, because while one person
is taking notes, another will jump in with the next question.
- Recognize that interviewers
are human.
Most understand that you’re
nervous and will try to make the experience as comfortable as
possible. They’re not interested in seeing you squirm. Their job
is to determine if your talents will mesh with the opening.
- Practice in advance.
Assemble three or four friends or
relatives with different personalities and have them ask a series of
questions without pausing in between. This should replicate an
actual team-interview situation. Ask for feedback on which of your
answers impressed the mock interviewers and why.
- Know what characteristics to
emphasize.
List the 10 traits associated with
the position you’re seeking and prepare to demonstrate them during
the session. Would creativity, presentation or facilitation skills
be important? Ask people who are familiar with the kind of job
you’re seeking to create short tests that might allow you to
illustrate your skills.
- Ask intelligent questions,
do not state the obvious.
If you’ve done your homework,
you’ll know the organization’s culture and how you’ll fit in.
Ask questions that reflect your knowledge of that culture. But
don’t overdo it.
- Learn to listen
between the lines.
With several people asking
questions consecutively, you won’t have much time to prepare a
response. However, if you read people well, you’ll be able to
respond to the concern underlying the interviewers’ questions.
Picking up on and responding to these issues is certain to impress
an interview team. For instance, if an interviewer says, "Here
at ABC we have a long tradition of teamwork," what he or she
wants to know is, "How good are your teamwork skills?"
Watch out!
Sometimes what you may consider to be
of little consequence may be important to the interviewer.
Such as the following examples:
- Be careful about how much cologne or
perfume you wear.
- Even if you feel that you do not
have a problem with bad breath, it makes good sense to take a breath
mint before the interview.
- Dress appropriately for the type of
job for which you are being interviewed.
- And last but not least, do not be
late.
One word of advice: sell
yourself!
Sell yourself. Learn as much as
possible about the position, the company, and the interviewers
themselves. The more detailed information you have about the company and
the position, the better prepared and more interested you look. Visit
the company’s website, if it has one.
Employers want someone who wants to
work for them. Demonstrate this by:
- PREPARING QUESTIONS. No matter how
thorough the employer is in the interview, you must ask questions.
This demonstrates interest and thinking ability.
- ASKING, "WHAT IS THE NEXT
STEP?" Tell the employer you were intrigued prior to the
interview and are now even more.
- EMPHASIZING AREAS OF YOUR
BACKGROUND. Think of specific examples that demonstrate this.
Be prepared with answers to the
following:
1. Why are you willing to leave your
current employer?
2. What do you know about this position
and company? Why are you interested?
3. What are your short-term and
long-term goals?
4. How do you feel about your current
supervisor?
5. What are your strengths?
6. What are your weaknesses?
7. What are you currently looking for
in salary?
8. What information is important to you
in making a decision about this job change?
9. What questions do you plan to ask
the employer either about the job, company, or other things?
10. Who have you learned the most from?
What was it? Why was it important?
11. What could be improved in your
boss?
12. What do you like about your current
boss?
13. When are you available to start?
14. What would you change here?
15. Are you willing to relocate? Change
industries? Travel?
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